Frequently asked questions
Play online
Do I need to install an app?
No. The game runs in your phone’s browser. Just enter the code.
When do I receive the code?
Right after payment, by email. If it doesn’t arrive within a few minutes, check your spam folder or write to us.
How long do I have to play?
The code is valid for [N] days to start. Once you begin, the team has [N] hours to finish.
What if I close the page halfway through the game?
Nothing is lost. Enter the same code again and the game picks up exactly where you left off.
How many codes do I need?
One per team. For several teams, choose the number of teams before you buy.
Do I have to get it right to move on?
No. There is always a “Skip” button. That question is worth 0 points.
What happens if a question becomes impossible to answer?
We suspend the question and every team receives the 2 points.
Can I get a refund?
[Refund policy, in two sentences]
For companies
How much does an activity for my company cost?
It depends on the programme, the number of people and the date. Give us those details under “Request a proposal” and we will send a quote.
How soon will I receive the proposal?
[Response time]. If it is urgent, give us a call.
Can I choose the route?
Yes. You can choose one of our programmes or ask for an adaptation to your event venue.
Do you issue invoices and carry insurance?
[Invoicing and insurance information, with registration numbers].